Electronic and Mobile Commerce and Enterprise Systems

Posted on November 27, 2009

Primary benefits of implementing ERP:
- Improved access to data for operational decision making
- Elimination of inefficient or outdated systems
- Improvement of work processes, and technology standardization

Link to Resource: Electronic and Mobile Commerce and Enterprise Systems | PowerPoint

Source: Fundamentals of Information Systems, Fourth Edition

Find more Resources like this in the following ERP System Buying Guide Section: ERP Benefits

Packaged Applications – The Hidden Costs of Snake-Oil

Posted on November 19, 2009

An irreverent look at the level of satisfaction with and hidden costs of packaged applications (including ERP). From the Resource:
Ten hidden costs of packaged applications:

- Unclear requirements
-Extensive Customization Required
- Integration of Multiple Packaged Applications
-IT Staffing and Turnover
-Product and Business Evolution
-Excess Functionality
-Training Cost for End User
-Business Process Changes Required
-Vendor Selection
-More Testing Required

    Link to Resource: Packaged Applications – The Hidden Costs of Snake-Oil

    Source: David DeWitt

    Find more Resources like this in the following ERP System Buying Guide Section: Budgeting for ERP/How Much Does ERP Cost?

    Concepts in Enterprise Resource Planning

    Posted on November 18, 2009

    A valuable look into the core definition and functions of ERP software and systems. This Resource demonstrates how ERP software enhances the ability of businesses to share information between functions and functional areas. Highly recommended. From the Resource:
    Employees working in one functional area need data from employees in other functional areas
    - Functional area information systems should be integrated, so shared data are accurate and timely
    Managers think in terms of business processes that integrate the functional areas
    - Need to share information between functions and functional areas
    - ERP software provides this capability by means of a single common database

    Link to Resource: Concepts in Enterprise Resource Planning | PowerPoint

    Source: Bret Wagner and Ellen Monk, Enterprise Resource Planning

    Find more Resources like this in the following ERP System Buying Guide Section: What is ERP?

    Enterprise IT Management Initiatives

    Posted on November 16, 2009

    The North Carolina State Government’s review of its ERP implementation includes the following Human Resources benefits. From the Resource:
    Some of the non-financial returns on investment [from the ERP implementation] include:
    - Increased efficiency: went from more than 30 monthly payroll cycles to two (biweekly and monthly)
    - Payroll processing time was reduced from weeks to days
    - A significant number of payroll errors have been reduced
    - Improved system availability (ESS/MSS)
    - Reduce errors and duplicative efforts
    - The time evaluation process feeds information to payroll, eliminating the need to key information obtained from a separate time keeping system into the payroll system
    - Policy compliance can be better enforced, as all relevant rules were configured in the system

    Link to Resource: Enterprise IT Management Initiatives | PDF

    Source: Office of the State Controller, North Carolina

    Find more Resources like this in the following ERP System Buying Guide Section: ERP Benefits

    Resource Planning – ERP Defined

    Posted on November 13, 2009

    As part of a look into operations management, this Resource defines and explores ERP and MRP. From the Resource:
    What Is ERP?
    - Software designed for organizing and managing business processes
    - Modules share information across all business functions
    - Can share customer sales data with the supply chain to help with global replenishment
    - All modules are fully integrated and use a common database – some PC based
    - and -
    ERP Module Categories:
    1) Finance and accounting
    - Investment, cost, asset, capital, and debt management
    - Budgets, profitability analysis, and performance reports
    2) Sales and marketing
    - Handles pricing, availability, orders, shipments, & billing
    3) Production and materials management
    - Process planning, BOM, product costing, ECN’s, MRP, allocates resources, schedules, PO’s, & inventory
    4) Human resources
    - Workforce planning, payroll & benefits, & org. charts

    Link to Resource: Resource Planning | PowerPoint

    Source: Dan Reid and Nada Sanders, Operations Management

    Find more Resources like this in the following ERP System Buying Guide Section: What is ERP?

    Enterprise Resource Planning Benefits

    Posted on November 10, 2009

    A solid look at the business benefits of ERP, including several examples, tables and references. From the Resource:
    Business benefits of ERP:
    - Quickened information response time
    - Increased interaction across the enterprise
    - Improved order management/order cycle
    - Decreased financial close cycle
    - Improved interaction with customers
    - Improved on-time delivery
    - Reduced direct operating costs
    - Lowered inventory levels

    Link to Resource: Enterprise Resource Planning | PowerPoint

    Source: Mary Sumner / Kawin Sonthipermpoon

    Find more Resources like this in the following ERP System Buying Guide Section: ERP Benefits

    A Case Study of ERP Implementation Issues

    Posted on November 2, 2009

    As part of an ERP case study for a medium size U.S. manufacturer with 1,200 employees, the following ERP benefits are highlighted:
    - Cross-functional process orientation with high visibility
    - Enables exchange of information throughout the supply chain in real time
    - Reduces operations costs
    - Reduces cycle times
    - Facilitates bottleneck identification and management
    - Improved inventory management and inventory cost reduction
    - Improved customer service levels, material shortages and reduced late deliveries
    - Standardized and normalized data and data formats
    - Enhanced communication across functional boundaries
    - Emphasis on process orientation
    - Enhanced integration across the supply chain and business units
    - Expanded information access with appropriate user rights
    - Enhanced empowerment of employees through increased information sharing
    - Improved system-wide accountability and visibility
    - Facilitates the implementation of do it right the first time philosophy
    - Improved accuracy of forecasting and master scheduling

    Link to Resource: A Case Study of ERP Implementation Issues | PowerPoint

    Source: Tom Bramorski, University of Wisconsin

    Find more Resources like this in the following ERP System Buying Guide Section: ERP Benefits

    Improving ERP Cost Estimating

    Posted on October 30, 2009

    An interesting look into ERP cost estimation including cost drivers and other helpful information. From the Resource:
    Main Challenges with ERP [Cost] Estimating:
    1) Understanding Impact of Cost Drivers
    2) Software development represents only a small fraction of total cost
    3) No empirical research on specific ERP cost drivers
    4) Limited historical data to support parametric tools

    Link to Resource: Improving ERP Cost Estimating | PowerPoint

    Source: Wilson Rosa, US Air Force; David Cashin, US Navy; Noel Bishop, US Army

    Find more Resources like this in the following ERP System Buying Guide Section: Budgeting for ERP/How Much Does ERP Cost?

    Enterprise Resource Planning: Sales and Marketing

    Posted on October 29, 2009

    A basic look into the applicability of ERP to the sales and marketing operation of a manufacturer of small motors. From the Resource, a look at the company’s problems with current order acquisition, operations, distribution, and accounting systems prior to choosing and deploying ERP:
    - Information supplied to sales force inaccurate
    - Customers requesting reduced lead times
    - Credit system inconsistent, producing collection problems
    - Service calls lack warranty information
    - Quality control system not integrated
    The company’s competition has eliminated these problems.

    Link to Resource: Enterprise Resource Planning : Sales and Marketing | PowerPoint

    Source: Mary Sumner

    Find more Resources like this in the following ERP System Buying Guide Section: ERP Case Studies

    ERP in Complex Manufacturing: Improving Collaboration and Visibility

    Posted on October 28, 2009

    As part of a detailed, data-intensive report on ERP in complex manufacturing, the ERP benefits realized by best-in-class complex manufacturers is reviewed. From the Resource:
    [Best-in-Class complex manufacturing companies] achieved significantly better results from their ERP implementations:
    - 20% reduction in inventory levels
    - 98% inventory accuracy
    - 97% complete and on-time shipments
    - 96% manufacturing schedule compliance

    Link to Resource: ERP in Complex Manufacturing: Improving Collaboration and Visibility | PDF

    Source: AberdeenGroup

    Find more Resources like this in the following ERP System Buying Guide Section: ERP Benefits


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