Packaged Applications – The Hidden Costs of Snake-Oil
Posted on November 19, 2009
An irreverent look at the level of satisfaction with and hidden costs of packaged applications (including ERP). From the Resource:
Ten hidden costs of packaged applications:
- Unclear requirements
-Extensive Customization Required
- Integration of Multiple Packaged Applications
-IT Staffing and Turnover
-Product and Business Evolution
-Excess Functionality
-Training Cost for End User
-Business Process Changes Required
-Vendor Selection
-More Testing Required
Link to Resource: Packaged Applications – The Hidden Costs of Snake-Oil
Source: David DeWitt
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